In this Policy, references to "we," "us," or "Iterlux" are references to ITERLUX Inc.
Contact Address:
1199 US Hwy 22E Mountainside, NJ, US 07092
Email:
INFORMATION THAT WE COLLECT ABOUT YOU
Data collection and use.
Information we collect directly from you or from public sources.
(Public Data) Categories of information we collect about you include:
Personal information such as name and title, contact details, and company information;
Communications with you;
Information you provide when posting content on social media sites.
(Public Data) We use this information for certain activities, including:
Facilitating the business through communication with corporate clients and other business contacts, for example, to communicate about vendor briefings or details of conferences or webinars;
For internal analysis and research to help us improve our existing products and services, and create new products and services;
To send marketing to business contacts regarding our services and products which may be of interest and to promote our business and brand;
Administering our website, investigating any complaints and providing customer service;
Monitoring social media content to manage relations with our clients and promote our business and brand.
(Public Data) We use this information because:
It is necessary to perform our obligations or exercise our contractual rights;
It is necessary to comply with applicable laws or regulations;
We have a legitimate business interest to: Manage and promote our business and brand; Provide and improve our services; Operate our business; and
We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us [email protected] .
Information we collect when you register for, and attend one of our virtual or in-person conferences.
(Conferences) Categories of information we collect about you include:
Information you provide during registration, such as name, business email address, profile photograph, job title, professional interests, requested accommodation, and payment card information;
Geo-location information at a in-person conference (if you attend a conference where we are using RFID-enabled badges and you do not request a non-RFID-enabled badge);
Information collected when we record one of our conferences.
Information you provide throughout the conference to receive additional Iterlux research or materials (e.g. via badge scan or QR scan);
(Conferences) We use this information for certain activities, including:
Enabling you to attend our conferences;
Conducting our conferences;
Sending Iterlux research and material related to topics that may be of interest to you;
Analyzing attendee interests in and interactions with the conference, including through geo-location data for in-person conferences, where applicable;
Marketing our conferences through the use of video;
Providing recordings of certain conference sessions to interested business contacts, attendees, and online through our website or Iterlux social media sites.
(Conferences) We use this information because:
It is necessary to perform our obligations or exercise our contractual rights;
It is necessary to comply with applicable laws or regulations;
We have a legitimate business interest to: Manage and promote our business and brand; Operate our conferences business; Provide and improve our services; Collect relevant information for hospitality and health and safety purposes.
Information we collect from users of our social media and websites.
(Our Social Media) Categories of information we collect about you include:
Information you provide when you enter information on our website, such as when you provide contact details, payment card information, answer online questionnaires, or feedback forms;
Information you provide when you subscribe to email newsletters such as name, email address, job title;
Information you provide when registering for an online or member account, including name, business or personal email address, job title, organization, organization’s physical address, direct telephone number, photograph, and biographical details;
Where you have an online or member account, log-in credentials and information about your use of and preferences for these services;
When you link your Iterlux account with your LinkedIn profile, we collect information from your profile, including your profile photograph;
URLs of webpages visited when you use Iterlux Everywhere.
(Our Social Media) We use this information for certain activities, including:
Enabling you to access your Iterlux accounts across devices;
Personalizing your experience of our website, extension and apps;
Administering our website, extension, and apps;
For internal analysis and research to help us improve our existing products and services, and create new products and services;
Enabling peer networking opportunities based on your background and experience;
Providing more customized client service;
Investigating complaints;
Monitoring social media content to manage relations with our clients and promote our business and brand.
(Our Social Media) We use this information because:
It is necessary to perform our obligations or exercise our contractual rights;
It is necessary to comply with applicable laws or regulations;
We have a legitimate business interest to: Promote our brand and business through our website and through social media tools; Monitor, investigate and report any attempts to breach the security of our website; Provide and improve our services including, but not limited to, the Iterlux Everywhere extension and our apps; Operate our business;
We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us [email protected] .
Information we collect about the use of our website and apps from users.
(Our Apps Data) Categories of information we collect about you include:
Information captured in our web logs such as device information (e.g. device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information;
Advertising information (such as size/type of ad, ad impressions, location/format of ad, data about interactions with ad);
Behavioral information (such as information on the behavior or presumed interests of individuals which are linked to those individuals and may be used to create a user profile).
(Our Apps Data) We use this information for certain activities, including:
Personalizing the experience of our website;
Administering our website;
Performing statistical and trend analysis to improve the user experience and performance of our website;
Providing better, more customized client service;
Detecting and preventing fraudulent and/or unlawful use of our website(s), products and services, including user-provided review content;
Investigating any complaints.
(Our Apps Data) We use this information because:
It is necessary to comply with applicable laws or regulations;
We have a legitimate business interest to: Monitor, investigate and report any attempts to breach the security of our websites; Improve the performance and user experience of our websites; Customize the client experience.
Information we collect from participants of a survey or diagnostic.
(Surveys) Categories of information we collect about you include:
Personal information such as name and title, contact details, and company name; and
Demographic information provided by your employer and
Responses to survey or diagnostic questions.
(Surveys) We use this information for certain activities, including:
Validating and analyzing survey and diagnostics;
Conducting general research, including creating or updating aggregate benchmark data sets and reports;
Providing our services; and
Developing new products and services.
(Surveys) We use this information because:
We have a legitimate business interest to: Provide and update benchmark data and analysis; and Validate and update our products and services.
Information we collect when you create an Iterlux Profile.
(App Profile) Categories of information we collect about you include:
Information you provide when you create a profile in Iterlux, including: name and title, contact details (including your personal and company email addresses), and company information;
A photograph, video, or audio file containing your image or voice;
Information you choose to add to your Iterlux profile, including links to your LinkedIn and/or Twitter profiles;
Communications with you;
Your responses to various surveys or polls posted on the Iterlux Website;
Information you provide when you subscribe to email newsletters such as name, email address, job title;
Log-in credentials and information about your use of and preferences for participating on Iterlux website;
When you link your Iterlux.io account profile with your LinkedIn profile, we collect information from your profile, including your profile photograph;
(App Profile) We use this information for certain activities, including:
To provide the service;
To send notices about your account;
Enabling you to access your account across devices;
Personalizing your Iterlux experience;
For internal analysis and research to help us improve our existing and create new products and services;
Administering our website and app, investigating any complaints and providing customer service;
To administer contests, promotions, and surveys or other Iterlux Website features;
To contact you about products and services that may be of interest, including third parties’ goods and services;
Enabling peer networking opportunities.
(App Profile) We use this information because:
It is necessary to provide the service;
It is necessary to perform our obligations or exercise our contractual rights;
It is necessary to comply with applicable laws or regulations;
We have a legitimate business interest to:
Manage and promote our businesses and brands;
Monitor, investigate and report any attempts to breach the security of our Website;
Provide and improve our services;
Operate our business;
We have your consent (where required under applicable law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by contacting us [email protected] .
Special categories of information
Certain types of personal information are more sensitive than others. This includes information about health, disability, race, ethnicity, criminal offences (or alleged offences), political opinions, biometric information or religion. It is voluntary for you to disclose this information, but where we collect and receive these types of information about you, we have identified the type of special information, how we will use it and why we will use it.
Further information
Where we collect and use information for our legitimate interests as mentioned above, a legitimate interest will only apply when we consider that your interests or rights requiring protection of your personal information do not override our legitimate interests. For more information regarding our legitimate interests as applied to your personal information, please contact us [email protected] . Our websites and online services are for individuals who are at least 18 years old. Our online services are not designed to be used by individuals under the age of 18. In certain circumstances, if you do not provide personal information which is required (for example, in relation to activating your Iterlux license), we will not be able to perform our contractual obligations or provide you with products and services. When this is the case, we will make it clear. Recorded Communications with Iterlux We may ask to record calls for training, quality and research purposes. All recordings will be treated as confidential. If you do not want us to record your call, you will be given a chance to opt out. If your call is already in progress, you may ask us to turn off the recording at the start of the call. Communication with Colleagues You may use the send-to-colleague functionality on some of our sites or apps to send your colleagues information from Iterlux or its subsidiaries. In order to fulfill this request, we will ask you for your and your colleagues' names and email addresses. We do not retain this data after the email is sent. Please be aware that your name and email address may be included in the communication sent to your colleague. Payment Card Information Where you choose to pay for any Iterlux products or services using your payment card, we will collect your personal data connected to your payment card. We use this personal data in order to process your payment and to prevent fraudulent transactions. We do this on the basis of your consent to process this information. Restricted Areas If you access the Restricted Areas of any of our sites (via browser or a Iterlux app), we may collect information about your access to and use of research materials, decision-support tools, and other online and offline resources we offer. General Benchmarking and Research Purposes Iterlux and its affiliates may use information disclosed through surveys or diagnostics or otherwise provided to or generated by Iterlux or its Affiliates (collectively “Research Data”) for validation, research and benchmarking purposes and product development. Unless otherwise specified prior to collection, Research Data will be disclosed in the aggregate and presented in anonymous form and will not include (directly or by inference) any information identifying participating organizations or any identifiable individual as the source of such data. Access to Research Data will be restricted to those individuals who need such access to deliver Iterlux products and/or services.
Iterlux AlgorithmsAlgorithm Recommendation
Basic Principles
We recommend content & topics based on users’ role, industry and activities with Iterlux. Users’ activities include research content users read, topics that were followed, webinars views, discussions with Iterlux. Recommendations depend on freshness of the content and the popularity of the content amongst similar users. Our algorithm will refine overtime based on users’ continuous interactions with Iterlux in order to provide high quality, decision-relevant content.
Computation Mechanism
We take users’ roles, industries, activities data (primarily users’ readership, topic follow data) to train deep learning recommendation models. Most models only update daily with some reacting close to real time to users’ actions. Our models predict the most relevant content and topics that users are interested in after adjusting for user entitlements and use case specific suppressions.
Use Cases
Recommended contents and topics on Iterlux.com home page
Recommended related contents within the context of research content
Recommended contents delivered through in-app notifications & emails
Purposes
Surfacing high quality, decision-relevant contents to enable users make better and faster decisions and make progress on their priorities.
DISCLOSURE AND RIGHTS
WHEN WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose your personal information to third parties as follows: To Iterlux in order to process the data for the above mentioned purposes; When we have your consent or authorization to do so; When you engage directly with an exhibitor at an in-person or virtual conference e.g., when you allow an exhibitor to scan your badge (at an in-person conference) or attend a virtual sponsored session (during a virtual conference); To third parties who work on our behalf to service or maintain business contact databases and other IT systems, e.g., suppliers of the IT systems which we use to process personal information, or who provide other technical services, such as printing; To third parties providing services to us or on our behalf who have a need to access your information, e.g., our professional advisors (e.g. auditors and lawyers) or venues for our conferences; To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (e.g., disclosing data in appropriate situations for national security or law enforcement purposes); Subject to applicable law, in the event that Iterlux is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such a transaction, or for pre-transaction review in relation to such transactions. Your personal information may be shared if we anonymize and/or aggregate it, as in these circumstances the information will cease to be personal information. Utilization Information We may share information with our organizational clients about how their employees use the sites and the resources available to them through the sites (e.g., how employees used certain features of the sites, utilization trends, which features were most popular with the client’s employees).
DATA SUBJECT RIGHTS
In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below. To opt out of receiving commercial communications, please send an email to [email protected] . To exercise any of your other rights (such as the right to access or deletion of your information), please contact us [email protected] . Such requests should include information to allow us to verify your identity (e.g., your name, address, email address or other information reasonably required). Where we receive your request to exercise one of these rights, we will respond without undue delay and within the time required by applicable law. This may be extended in certain circumstances, e.g., where requests are complex or numerous. We will provide the information free of charge, except where requests are manifestly unfounded or excessive, e.g. because of their repetitive character. In these circumstances we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify your identity before carrying out a request.
RETENTION PERIODS
We will retain your personal information for as long as required to perform the purposes for which the data was collected, depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations require us to retain it. In general terms, this will mean that your personal information will be kept for the duration of our relationship with you and: the period required by tax and company laws and regulations; and as long as it is necessary for you to be able to bring a claim against us and for us to be able to defend ourselves against any legal claims. This will generally be the length of the relationship plus the length of any applicable statutory limitation period under local laws.
SECURITY
We have implemented administrative, technical, and physical security measures to help prevent unauthorized access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any Iterlux service or account, and you must report suspected unauthorized activity to us. We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.
COOKIES AND MISCELLANEOUS
COOKIES AND SIMILAR TECHNOLOGIES
A cookie is a small text file which includes a unique identifier that is sent by a web server to the browser on your computer, mobile phone or any other internet enabled device when you visit an on-line site. Cookies and similar technologies are widely used to make websites work efficiently and to collect information about your online preferences. For simplicity, we refer to all these technologies as "cookies". Some of our website pages may contain electronic images known as web beacons (also known as clear gifs, tags or pixels) that allow us to count users who have visited our pages. Web beacons collect only limited information, e.g. a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any information that could directly identify you. We also include web beacons in e-mail messages or newsletters to track whether you open the messages. We use this information to customize our services and measure the overall effectiveness of our online content, advertising campaigns, and products and services we offer through the Site.
LINKS
We provide links to other websites or resources that are not part of the products, programs, or services run by Iterlux. We do not control these websites or their privacy practices, and any information you provide to these sites is subject to the Privacy Policies of those sites and not this Policy.
CHANGES TO THIS POLICY
From time to time, we may change and/or update this Policy. If this Policy changes in any way, we will post an updated version on this website. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.